Sage 300 Integration – Client-Facing Process Guide
Process Guide
This document outlines the detailed step-by-step process for integrating Sage 300 with Ramp, based on the process call held on September 19th. It includes technical setup, configuration, testing, go-live procedures, and post-implementation support.
1. Opportunity Handoff
- Ramp sends the opportunity to rampopps@anywareapps.com
- Sales Manager triages the opportunity and schedules an evaluation call.
- Conduct discovery to identify blockers.
- Present Sage 300/100 integration sales document.
- Negotiate pricing and sign contract.
- Invoice is sent; kickoff is scheduled upon payment.
- Assign Project Manager and Implementation Specialist internally.
2. Kickoff & Environment Setup
- Introduce team and integration process.
- Gather access to Ramp production, ERP production, and demo environments.
- Request Ramp to create a new sandbox.
- Typical access turnaround: ~1 week.
3. Sandbox Configuration
- Generate client key via AnyWare Workflow App.
- Set expiration and create SQL mapping database.
- Manually set up client secret (OAuth not used for sandbox).
- Install application by copying program folder to client’s dev server.
- Include configuration file with application/client keys.
4. Sage Sandbox Desktop Setup
- Configure Sage 300 desktop icons:
- Create integration-specific web service user
- Set up optional field for Ramp ID.
- Configure GL and bank accounts for Ramp.
5. Sandbox Initial Mapping & Sync
- Use default mapping for initial sync.
- Create optional accounting fields in Ramp.
- Run initial sync to pull common data(GL account, department if applicable, location if applicable, vendor) and optional fields into Ramp.
- Test with Ramp sample transactions (not real data).
6. User Acceptance Testing (UAT)
- Walk through sample transactions with client.
- Provide UAT script.
- Invite client to Ramp sandbox:
- First as employee, then upgrade to admin.
- Client performs UAT and raises issues.
- Most issues are user errors due to unfamiliarity.
7. Go-Live Preparation
- For net-new integrations:
- Disable CSV connection
- Enable API connection
- Conduct OAuth flow with client via configuration app:
- Client logs in and approves access
- Refresh token captured and stored securely
8. Production Environment Setup
- Repeat sandbox setup steps:
- User setup
- Desktop icons
- Mark vendors in Sage with Ramp ID for sync.
- Perform initial load of common data.
9. Post-Go-Live Support
- Short-term support:
- 4 weeks On-call for client issues
- Transition to long-term support
- Provide support email RampSupport@anywareapps.com
- Continue Ramp implementation if applicable.
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At AnyWare Apps, we specialize in building seamless integrations that eliminate operational friction and give organizations complete confidence in their financial systems. When this nonprofit came to us, they were struggling with delayed credit card transaction data, third-party processing bottlenecks, and limited visibility into real-time spend. Their finance team was often one to two weeks behind, making proactive decision-making difficult. By developing a reliable, automated integration between Ramp and Sage Intacct, we helped consolidate their spend management into a single, streamlined ecosystem. Transactions now flow accurately and on time in the background, providing immediate visibility, stronger controls, and peace of mind. The result is more than just a technical integration—it’s a trusted financial infrastructure that leadership and staff alike recognize as a major organizational win. For mission-driven organizations especially, having systems that simply work is essential. That’s where AnyWare Apps comes in.






















